Can I return my order if there is a mistake in the design?
It is your responsibility to ensure that the design is correct before you approve to print. We will not refund or reprint for ...
FAQ
Can I cancel my order?
Yes, you can cancel your order at any time until artwork has been approved and deposit paid. Just let us know that you have ...
Can I pick up my order from your Sydney warehouse?
Unfortunately our warehouse is unable to accept pick-up orders. Our express courier service is the only method of delivery available.
Once my order is ready to dispatch, how long will it take to receive my order?
Delivery varies depending upon location, but here is a guide:
LOCATION
DELIVERY TIME
Sydney, Melbourne, Canberra & Brisbane
1-2 working days
Adelaide & VIC/NSW country
2-3 days
Perth, Tasmania, Darwin & ...
How long will delivery take?
Our standard service takes around 5-6 weeks to have your magnets ready to dispatch. The minute your magnets hit our warehouse we will send ...
How much is delivery?
Delivery is included free of charge for all magnet orders and a small fee is changed for all other printing products.
Will I receive a tax invoice?
Yes. With magnet orders you will generally receive two invoices. One for the 40% deposit and one for the 60% balance which is payable ...
Is there a fee to pay by credit card?
Yes, a small 1.7% processing surcharge is charged if you pay by Visa or MasterCard. Please don’t pay by Amex as you will incur ...
How do I pay for my order?
Most of our customers pay into our bank account, these details will appear on your invoice. If you prefer, you can pay by credit ...
Do I need to pay for my order upfront?
No, we don’t expect you to pay anything until you are 100% happy with the design. Once you are happy with your design we ...
