You should be contacted by our design team within 24 hours to get your artwork underway. Once you approve the artwork, simply pay your invoice and we will send your order to print.
Orders usually take around 5-6 weeks to be ready for dispatch.
You can order by sending an email to admin@wholesale-magnets.com.au or call us anytime on 1300 135 906.
We have templates available for all sizes. You can find the most popular sizes here.
Yes. We will always send you a proof to approve before we send anything to print.
Relax, we can do it for you free of charge, just ask.
Generally a photo downloaded off the internet will not have a high enough resolution. If in doubt, send it to us and we will let you know if we can use it.
The best way is to send a print ready PDF, however we can accept most types of files. Just remember to include 3mm bleed lines on all edges.
Artwork is free of charge. It is included with every order.
Yes. With magnet orders you will generally receive two invoices. One for the 40% deposit and one for the 60% balance which is payable just prior to delivery. With Printing orders, you will usually receive one invoice for the total that is payable prior to sending to print. Once payment is received we will send you through a receipt.
Yes, a small 1.7% processing surcharge is charged if you pay by Visa or MasterCard. Please don’t pay by Amex as you will incur a larger 3.5% processing fee.
Most of our customers pay into our bank account, these details will appear on your invoice. If you prefer, you can pay by credit card over the phone by calling 1300 135 906 (small fee applies).
No, we don’t expect you to pay anything until you are 100% happy with the design. Once you are happy with your design we will ask for a 40% deposit for all magnet products or if it is for a printing product we will ask you to pay prior to sending it to print.
Unfortunately our warehouse is unable to accept pick-up orders. Our express courier service is the only method of delivery available.
Delivery varies depending upon location, but here is a guide:
| LOCATION | DELIVERY TIME |
| Sydney, Melbourne, Canberra & Brisbane | 1-2 working days |
| Adelaide & VIC/NSW country | 2-3 days |
| Perth, Tasmania, Darwin & QLD/SA country | 4-5 working days |
| WA/NT country | 7 working days |
Our standard service takes around 5-6 weeks to have your magnets ready to dispatch. The minute your magnets hit our warehouse we will send them to you by express shipping
Delivery is included free of charge for all magnet orders and a small fee is changed for all other printing products.
It is your responsibility to ensure that the design is correct before you approve to print. We will not refund or reprint for any errors on the design. However, if we have stuffed up and got it wrong, we will reprint at no charge.
Yes, you can cancel your order at any time until artwork has been approved and deposit paid. Just let us know that you have changed your mind and we will cancel your order. If we have prepared a proof for you and you then decide to cancel a small $50 artwork charge applies.
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